Home Chef vs Factor 2026: Which Meal Service Actually Wins?

Opening

I ordered both Home Chef and Factor for three weeks straight with my own credit card. No press accounts, no free samples, no “send us your best box” arrangements. Real money, real meals, real verdict.

Here’s what I found: these services aren’t even competing for the same customer. Home Chef wants you to cook. they send ingredients and recipes, you spend 30-45 minutes making dinner. Factor wants you to skip cooking entirely. microwave for 2 minutes, done. The price gap reflects this. Home Chef runs $4.99-$11.99 per serving depending on what you pick. Factor sits at $11.49-$13.99 per meal, every time.

I kept Factor longer. Not because Home Chef was bad. their Customize It feature where you swap proteins is genuinely clever, and the value proposition for families is strong. But I’m a single guy who works late and doesn’t want to measure out tablespoons of anything at 9 PM. Factor’s grab-and-go format won that fight. Your situation might be different.

The taste gap surprised me. I expected Factor’s pre-made meals to taste like airplane food. They don’t. Some of their stuff. the Filet Mignon with Peppercorn Sauce, the Blackened Salmon. actually slaps. Home Chef’s recipes delivered better highs (their Pan-Seared Steak with Chimichurri was restaurant-quality) but also some mid moments where I realized I’d just spent 40 minutes making something I could’ve grabbed from Chipotle for less money and effort.

Factor wins for convenience and consistent quality. Home Chef wins for value and family meals. Pick based on whether you want to cook.

You’re feeding a family. Home Chef does 2, 4, or 6 servings. Factor doesn’t. If you’ve got kids or a partner who also needs to eat, the math shifts hard in Home Chef’s favor. A 4-serving meal at $4.99/serving is $19.96 total. Four Factor meals would run you $45.96-$55.96. That’s $26-$36 more for the same number of people fed.

You actually like cooking. Some people find meal prep relaxing. If that’s you, Home Chef’s recipes are solid. clear instructions, pre-portioned ingredients, 30-45 minutes from box to table. Their Customize It feature lets you swap proteins (sub steak for chicken, pork for turkey, etc), which matters if someone in your house won’t eat certain things.

Budget matters. Home Chef’s cheapest meals hit $4.99/serving. Factor’s cheapest meals hit $11.49. If you’re trying to keep weekly food costs under $60, Home Chef is the only one of these two that works. Even their premium meals ($9.99-$11.99) undercut Factor’s baseline pricing.

You want variety in prep styles. Home Chef offers traditional meal kits (chop, cook, 30+ min), Oven-Ready meals (dump in pan, bake, 15 min), and Fresh & Easy options (minimal prep, 10-15 min). Factor offers one thing: microwave. If you want options based on how much time you have that night, Home Chef gives you that flexibility.

You live near a Kroger. Home Chef is owned by Kroger, which means you can pick up meals in-store at some locations. No shipping fee, no waiting for delivery. If you’re already doing a grocery run, this is convenient and cuts the $10.99 shipping cost entirely.

You hate cooking. I mean genuinely hate it. Not “I’m too busy” but “I would rather do anything else.” Factor eliminates cooking. Two minutes in the microwave. That’s it. No chopping onions, no washing pans, no standing over a stove wondering if you’re doing it right.

You’re single or live alone. Factor only does single servings. That’s a dealbreaker for families but perfect if you’re feeding just yourself. Home Chef makes you buy at least 2 servings per meal, which means leftovers or waste if you’re solo. Factor portions are designed for one person. nothing extra, nothing wasted.

You work weird hours. Night shifts, double shifts, unpredictable schedules. Factor works when you can’t plan around a 30-minute cook window. Grab a meal from the fridge, nuke it, eat it at your desk or in your car or at 3 AM. Home Chef requires you to have 30-45 minutes free and enough energy to follow a recipe. Factor doesn’t.

You’re on a specific diet plan. Factor designs meals around keto, paleo, high-protein, and calorie-smart diets. Every meal is labeled with macros. If you’re tracking carbs or protein or calories religiously, Factor’s portion-controlled single servings with clear nutritional data make that easy. Home Chef has diet filters but you’re still cooking, which means potential variance in final macro counts depending on how much oil you use, how you portion, etc.

You value consistency over peak quality. Factor meals land in the 7-8/10 range consistently. I never got a Factor meal I hated, but I also never got one that blew my mind. Home Chef’s ceiling is higher (some meals hit 9/10) but the floor is lower (some meals were just okay). If you’d rather have reliable good than occasional great, Factor wins.

You’re willing to pay for time. Factor costs $6-9 more per meal than Home Chef. That premium buys you 28-43 minutes per meal (the time you’d spend cooking Home Chef’s recipes). If your hourly rate makes that math work, Factor is the move. If $6 extra per meal feels painful, it’s not.

Home Chef‘s pricing is all over the place because every meal is individually priced. Their cheapest options. simple recipes with basic proteins like chicken or ground beef. start at $4.99 per serving. Premium meals with steak or seafood run $9.99-$11.99 per serving. You pick what you want each week, and your total depends on your selections. Shipping is $10.99 flat after your first box.

Factor‘s pricing is simpler but higher. You pick a plan size (6, 8, 10, 12, or 18 meals per week), and every meal costs the same regardless of what’s in it. Here’s the 2026 breakdown:

• 6 meals/week: $13.99/meal = $83.94 + $10.99-$13.99 shipping
• 8 meals/week: $13.49/meal = $107.92 + shipping
• 10 meals/week: $12.99/meal = $129.90 + shipping
• 12 meals/week: $12.49/meal = $149.88 + shipping
• 18 meals/week: $11.49/meal = $206.82 + shipping

Let’s run real scenarios. Say you’re a single person eating 5 dinners a week from one of these services (Monday-Friday, you fend for yourself on weekends).

Home Chef scenario (5 meals, mix of cheap and premium): Three basic meals at $4.99/serving ($14.97), two premium meals at $9.99/serving ($19.98) = $34.95 + $10.99 shipping = $45.94/week or $9.19/meal all-in.

Factor scenario (6-meal plan, eating 5): $83.94 + $10.99 shipping = $94.93/week. You’re paying for 6 but eating 5, so one sits in the fridge. Effective cost: $18.99/meal if you eat all 6, $15.83/meal if you stretch it over 6 days.

The gap widens for families. A couple eating 4 dinners a week together (8 servings total) via Home Chef’s 2-serving meals: Four meals at an average $7/serving = $56 + $10.99 shipping = $66.99/week or $8.37/serving. That same couple using Factor would need 8 individual meals at $13.49/meal (8-meal plan) = $107.92 + shipping = ~$120/week or $15/meal per person. Home Chef saves you $53/week in this scenario.

Both services run aggressive intro promos. Home Chef offers 50-60% off your first box, then 17% off the next 4 boxes. Factor offers 50% off your first box plus 20% off the next 4 boxes (up to $130 off total). These promos make the first month cheap for both. Factor’s first 6-meal box with 50% off would be $41.97 + shipping instead of $83.94. But after the promo period ends, Factor’s baseline pricing is just higher. That’s the tradeoff for not cooking.

One more thing: Home Chef offers a 55% student discount and 10% off for military, teachers, and first responders. Factor doesn’t have equivalent ongoing discounts. If you qualify for any of those, Home Chef’s value gap gets even wider.

Both services rotate 35+ options weekly. Neither one is going to bore you with repetitive menus. But the style of those options differs significantly.

Home Chef‘s menu reads like a cooking magazine. Pan-Seared Steak with Chimichurri Butter. Parmesan-Crusted Chicken with Garlic Butter Orzo. Sesame-Glazed Pork Tenderloin. These are recipes, not just meals. you’re chopping, sautéing, seasoning, plating. The instructions assume basic cooking knowledge (you know what “sauté until fragrant” means, you can tell when chicken is done). Most recipes take 30-45 minutes and use 5-8 ingredients.

Their Customize It feature is the standout. About half the menu lets you swap proteins. If a recipe calls for chicken but you’d rather have steak, you swap it (price adjusts accordingly). If someone in your house won’t eat pork, you can sub turkey or shrimp. This flexibility matters when you’re feeding multiple people with different preferences.

Home Chef also offers three prep levels: traditional meal kits (full cooking), Oven-Ready meals (dump ingredients in a pan, bake for 25-30 min, minimal active cooking), and Fresh & Easy meals (pre-prepped ingredients, 10-15 min total). If you’re short on time one week, you can shift to faster options without switching services.

Factor‘s menu is built around diet plans. Every meal is tagged with keto, paleo, high-protein, calorie-smart (under 550 cal), or vegetarian labels. You filter by your diet, pick your meals, done. The menu descriptions are straightforward: Filet Mignon with Peppercorn Sauce. Blackened Salmon with Lemon Butter. Chicken Sausage & Peppers. These aren’t recipes. they’re complete meals that show up fully cooked.

Factor’s strength is in dietary specificity. If you’re doing strict keto, you can filter to only keto meals and trust the macros. Every meal lists exact carbs, protein, fat, and calories. Home Chef has diet filters too (keto-friendly, low-carb, high-protein, etc), but you’re still cooking, which introduces variability. Did you use the exact amount of oil the recipe called for? Did you weigh your portions? Factor removes that uncertainty. what’s on the label is what you’re eating.

Both services offer add-ons beyond dinner. Home Chef has breakfast options (frittatas, breakfast burritos), desserts (cookies, brownies), and snacks. Factor has breakfast items (egg bites, smoothies, overnight oats), protein shakes, snacks, and even supplements through their Form line (Daily Greens powder, Whey Protein, Hydration Boost). Factor’s add-on game is more developed if you want a one-stop shop for all meals and nutrition products.

Vegetarian and vegan options: both services are weak here. Home Chef usually has 3-5 vegetarian meals per week (pasta dishes, veggie stir-fries, grain bowls) but zero dedicated vegan options. you’d have to customize and remove dairy/eggs yourself. Factor has 2-4 vegetarian meals weekly and occasional vegan options, but it’s not their focus. If you’re plant-based, neither of these is your best bet. CookUnity or Purple Carrot would serve you better.

Meal variety over time: I tracked this for three weeks. Home Chef repeated 2 meals across those weeks (both popular options. the Steak Chimichurri and a Chicken Parmesan variant). Factor repeated 3 meals but rotated in enough new options that I didn’t feel stuck in a loop. Both services let you skip weeks or pause if the menu doesn’t excite you that week.

This is the section that matters. I ate 21 meals from each service over three weeks. Here’s what actually showed up on my plate.

Factor‘s best: The Filet Mignon with Peppercorn Sauce is genuinely impressive for a microwaved meal. The steak arrived medium (I expected overcooked), the peppercorn sauce had actual depth, and the roasted Brussels sprouts side wasn’t mushy. This meal would cost $30-40 at a restaurant. Factor charges $11.49. That’s the value proposition when they nail it.

The Blackened Salmon with Lemon Butter is another winner. The salmon had a proper sear (somehow, despite being pre-cooked and reheated), the seasoning wasn’t just “spicy” but had complexity (paprika, cayenne, garlic), and the portion was generous. 5-6 oz of fish, not a sad 3 oz filet. The roasted sweet potato side was fine, nothing special, but the salmon carried the meal.

The Korean Beef Bulgogi Bowl surprised me. I expected bland Americanized Korean food. What I got was properly marinated beef with a tangy-sweet gochujang sauce, pickled cucumbers that added actual crunch and acidity, and jasmine rice that wasn’t gummy. Not as good as the Korean spot down the street, but better than I expected from a meal kit company.

Factor’s misses: The Chicken Sausage & Peppers was boring. Sausage was fine, peppers were fine, everything was just fine. No salt, no spice, no reason to order it again. It tasted like cafeteria food. not bad, but aggressively mid.

The Turkey Meatballs with Marinara had a texture problem. The meatballs were dense and slightly dry (turkey’s fault, not Factor’s), and the marinara was too sweet. I added red pepper flakes and parmesan to save it. Edible, not enjoyable.

Several of Factor’s veggie sides are underseasoned. Green beans, broccoli, cauliflower. they show up steamed or roasted but taste like they were cooked by someone afraid of salt. I started keeping hot sauce and garlic powder nearby to fix this. The proteins are usually solid; the vegetables need help.

Home Chef‘s best: The Pan-Seared Steak with Chimichurri Butter is restaurant-quality. The recipe has you sear the steak in a hot pan (they send good cuts. sirloin or strip, not sad thin steaks), then top it with a compound butter made from parsley, garlic, lemon zest, and butter. The result is legitimately delicious. The roasted potatoes side was crispy, well-seasoned, perfect. This meal took 40 minutes but earned every minute.

The Parmesan-Crusted Chicken with Sun-Dried Tomato Orzo is comfort food done right. You coat the chicken in panko and parmesan, bake it until crispy, then make a creamy orzo with sun-dried tomatoes, spinach, and garlic. Rich, satisfying, the kind of meal that feels like you actually cooked. My only complaint: the portion was huge. Two servings is genuinely two full meals, not two sad half-portions.

The Sesame-Glazed Pork Tenderloin with Snap Peas nailed the sweet-savory balance. The glaze had soy, honey, ginger, and sesame. actual flavor complexity, not just “Asian-inspired” blandness. The pork was tender (easy to overcook, I didn’t), and the snap peas stayed crunchy. This is the kind of meal that makes you feel like a competent cook even if you’re not.

Home Chef’s misses: The Chicken Fajita Bowl was fine but not worth the effort. Sautéed chicken, peppers, onions, rice, salsa, cheese. I spent 35 minutes making something I could’ve gotten from Chipotle in 5 minutes for $10.50. The recipe wasn’t bad. it just didn’t justify the time investment.

The Shrimp Scampi with Linguine had a garlic problem. not enough of it. The recipe called for 2 cloves. It needed 4. The shrimp were fine (pre-peeled, decent size), but the sauce was bland. I ended up adding more garlic, lemon juice, and red pepper flakes. Edible, but I had to rescue it.

One meal arrived with a bad zucchini. Brown spots, soft texture. I contacted Home Chef, they refunded that meal immediately, no hassle. But it’s a reminder that fresh ingredients can have quality issues that pre-made meals don’t.

Head-to-head: Factor’s best meals are 7.5-8/10. Consistently good, rarely great. Home Chef’s best meals are 8.5-9/10 when you execute the recipe properly. But Home Chef’s floor is lower. some meals land at 6-7/10 when the recipe is uninspired or the ingredients aren’t perfect. Factor’s floor is higher because everything is pre-made. even their worst meals are 6/10, edible and fine.

If you want the highest peaks and don’t mind occasional misses, Home Chef wins. If you want reliable good without the risk of mid, Factor wins.

Home Chef requires actual cooking. You’re not just reheating. you’re chopping, sautéing, roasting, simmering. The recipes assume basic kitchen competence (you know how to use a knife, you can tell when something’s done, you won’t burn garlic). Most meals take 30-45 minutes from opening the box to sitting down with food.

The instructions are clear. Step-by-step photos, ingredient lists, timing guidance. I never felt lost following a Home Chef recipe. The ingredients come pre-portioned (exact amounts of spices, oils, etc in little packets), which eliminates the “do I have cumin?” panic. You still need basic kitchen equipment. a cutting board, a good knife, pots and pans, measuring spoons. If you don’t have those, Home Chef isn’t going to work.

The Customize It feature adds 2-3 minutes to prep when you swap proteins (different cook times for chicken vs steak), but the instructions adjust automatically. The biggest time sink is cleaning. You’re using multiple pans, bowls, cutting boards. Budget 10-15 minutes for cleanup after eating. That’s the hidden cost of meal kits. Factor dirties one plate and a fork, Home Chef dirties half your kitchen.

Home Chef’s Oven-Ready line reduces active cooking to about 5 minutes. you dump pre-prepped ingredients into a provided baking tray, slide it in the oven for 25-30 minutes, done. No chopping, minimal cleanup. These meals are a smart middle ground if you want homemade food without the full cooking process. The Fresh & Easy line takes this further. ingredients are pre-cooked or pre-chopped, you just assemble and heat for 10-15 minutes total.

Ingredient quality: mostly solid. Proteins were fresh (chicken, beef, pork all looked and smelled right). Vegetables were hit or miss. I got one bad zucchini, one sad bell pepper over three weeks. Dairy and cheese were consistently good. The pre-portioned spice packets are convenient but sometimes underseasoned. I found myself adding extra salt, pepper, or garlic to about 30% of recipes.

Factor requires zero cooking. Open the box, peel back the film, microwave for 2-3 minutes. That’s it. The instructions are printed on every meal tray (“microwave on high for 2:30, let stand 1 minute”). I never had a meal that needed more than 3 minutes. Some took less. the breakfast egg bites only needed 90 seconds.

The trays are microwavable plastic (BPA-free, they claim). They’re single-use, which generates waste, but they’re also convenient. no plate needed, eat straight from the tray if you want. I usually transferred to a real plate because I’m not an animal, but the option exists.

Heating evenness: mostly good. A few meals had cold spots in the center (thick proteins like chicken breast or meatballs), which I fixed by stirring halfway through or adding 30 seconds. Nothing stayed cold enough to be unsafe, just slightly uneven heating. The rice and grain sides heated perfectly every time.

Portion sizes: Factor’s portions are designed for one person and they nail it. I’m 6’1″, 185 lbs, moderately active. Factor’s meals left me satisfied, not stuffed, not hungry. If you’re a bigger person or very active, you might need to add a side or snack. Home Chef’s portions for 2 servings are genuinely 2 full meals. no skimping. I had leftovers a few times when I miscalculated hunger levels.

Cleanup: Factor wins by a mile. Throw away the tray, rinse your fork, done. 30 seconds total. Home Chef dirties cutting boards, knives, pans, bowls, measuring spoons. Even with a dishwasher, you’re spending 10-15 minutes on cleanup. That’s not a dealbreaker if you enjoy cooking, but it’s a real time cost if you don’t.

Both services ship nationwide via FedEx or UPS, arriving on your chosen delivery day (you pick during signup). Both use insulated boxes with ice packs to keep food cold during transit.

Home Chef‘s packaging: ingredients come in a large cardboard box with ice packs lining the bottom and sides. Proteins are vacuum-sealed and sitting directly on ice. Vegetables and dry goods are in separate bags on top. The box stays cold for 12+ hours after delivery (I tested this by leaving it on the porch all day in 75°F weather. everything was still cold at 6 PM).

The packaging generates a lot of waste. Cardboard box, plastic ice pack sleeves, vacuum-sealed protein bags, individual spice packets, produce bags. Home Chef includes recycling instructions, and the ice pack gel is supposedly drain-safe, but you’re still throwing away a lot of plastic. This bothers some people more than others. It bothered me a little.

Factor‘s packaging: meals come in a smaller box (less volume since everything’s pre-made and stacked) with fewer ice packs (meals are already cooked, less strict temperature requirements). The meal trays are plastic and stacked neatly. Less packaging waste than Home Chef overall, but the trays themselves are single-use plastic. Factor claims they’re recyclable in some areas (check your local recycling rules), but most of this is going to landfill.

Delivery reliability: I had 6 deliveries from each service over three weeks. Home Chef was on time 5 out of 6 times (one box arrived a day late, customer service credited me immediately). Factor was on time 6 out of 6 times. Both services send tracking info the day before delivery. Both let you leave delivery instructions (“leave on porch”, “ring doorbell”, etc).

Coverage: both services deliver to all 50 states. Factor explicitly lists Alaska and Hawaii as covered. Home Chef covers “most ZIP codes” but I didn’t test rural or remote areas. If you live somewhere very rural, check their ZIP code tool before signing up.

Freshness: Home Chef’s ingredients arrived fresh every time (except that one bad zucchini). Proteins had 3-5 days of fridge life remaining, vegetables had 4-7 days. Factor’s meals have a 7-day fridge life from delivery date. Every meal I got had at least 5 days remaining. Nothing arrived spoiled or smelling off. Both services pack with enough ice that food stays cold even if you’re not home when the box arrives.

Shipping cost: Home Chef charges $10.99 flat after your first box (first box is free shipping). Factor charges $10.99-$13.99 depending on your location and plan size (larger plans sometimes get free shipping). These fees are standard for meal delivery. not cheap, but not outrageous compared to competitors.

One sustainability note: Home Chef’s partnership with Kroger means you can skip shipping entirely if you live near a participating Kroger store. You order online, pick up in-store, no box, no ice packs, no shipping fee. This is the most eco-friendly option if it’s available in your area. Factor doesn’t offer in-store pickup.

Factor wins for me. The convenience premium is worth it when you’re working late, don’t want to think about cooking, and just need food that tastes good in 2 minutes. I kept my Factor subscription active after testing ended. I canceled Home Chef after three weeks, not because it was bad, but because I didn’t use it enough to justify the cost.

But that’s my situation: single guy, works unpredictable hours, values time over money, doesn’t mind paying $11.49/meal for zero-effort food. Your situation might be different.

Pick Home Chef if: You’re feeding a family (the per-person cost is half of Factor’s). You actually enjoy cooking and find it relaxing. You’re on a tight budget and need meals under $8/serving. You want customization and variety in prep styles. You live near a Kroger and can skip shipping fees entirely.

Pick Factor if: You’re single or feeding just yourself. You hate cooking or genuinely don’t have time for it. You work weird hours and need grab-and-go food. You’re tracking macros for a specific diet (keto, paleo, high-protein) and want portion-controlled meals with accurate nutritional data. You’re willing to pay $6-9 more per meal to save 30-40 minutes of cooking and cleanup time.

The decision isn’t about which service is “better”. it’s about which one fits your life. Home Chef is objectively better value for families. Factor is objectively more convenient for individuals. Both deliver on their promises. Neither one is a scam or a disappointment.

If you’re still unsure, here’s what I’d do: try Factor first with their 50% off intro offer (brings the cost down to $5.75-$7/meal for the first box). Eat it for a week. If you love the convenience and don’t mind the price, keep it. If you find yourself thinking “I could’ve just cooked this myself for half the cost,” cancel Factor and try Home Chef’s 50-60% off first box instead. You’re only risking one week and about $40-50 to figure out which camp you’re in.

Real talk: most people who try Factor keep it longer than they expect to. The convenience is addictive once you realize you can skip the entire cooking process and still eat real food. Most people who try Home Chef use it for 2-3 months, then cancel because life gets busy and 30-45 minutes of cooking feels like a lot. That’s not a knock on Home Chef. it’s just the reality that convenience wins when you’re tired.

Bottom line: Factor for individuals who want easy. Home Chef for families who want value. Pick accordingly.

Is Factor better than Home Chef?

Factor is better for convenience (2-minute prep vs 30-45 minutes) and consistent quality. Home Chef is better for value (half the cost per meal) and family servings. Factor wins for individuals who don’t want to cook. Home Chef wins for families on a budget who don’t mind cooking.

Which is cheaper, Home Chef or Factor?

Home Chef is significantly cheaper. Home Chef meals run $4.99-$11.99 per serving. Factor meals run $11.49-$13.99 per meal. For a single person eating 5 meals/week, Home Chef costs about $45-50/week all-in. Factor costs about $95-105/week all-in. The gap is even wider for families. Home Chef’s 2-serving meals make it half the cost per person compared to Factor’s single servings.

Which has better tasting meals?

Home Chef has higher peaks (8.5-9/10 when you nail the recipe) but lower floors (6-7/10 for uninspired recipes). Factor is more consistent (7-8/10 across the board). Factor’s best meals. Filet Mignon, Blackened Salmon, Korean Bulgogi. are legitimately impressive for microwaved food. Home Chef’s best meals. Pan-Seared Steak, Parmesan Chicken, Sesame Pork. are restaurant-quality when cooked properly. If you want the best possible meal, Home Chef wins. If you want reliable good every time, Factor wins.

Which should I try first?

Try Factor first if you’re single, work long hours, or hate cooking. Try Home Chef first if you’re feeding a family, enjoy cooking, or need to keep costs under $60/week. Both offer 50% off first boxes, so your first week will cost $40-50 either way. Factor’s intro deal is better long-term (50% off first box + 20% off next 4 boxes vs Home Chef’s 50-60% off first + 17% off next 4), but Home Chef’s baseline pricing is so much lower that it doesn’t matter after the promo period ends.

Can I skip cooking with Home Chef?

Partially. Home Chef’s Oven-Ready line requires 5 minutes of prep (dump ingredients in a tray, bake for 25-30 min). Their Fresh & Easy line requires 10-15 minutes of minimal prep and cooking. But neither is as fast as Factor’s 2-minute microwave meals. If you want truly zero cooking, Factor is the only option between these two.

Do both services work for keto or paleo diets?

Yes, but Factor is better for strict adherence. Factor designs meals specifically for keto and paleo with exact macros listed. Home Chef has keto-friendly and low-carb filters, but you’re still cooking, which means potential variance in final carb counts depending on portion sizes and added fats. If you’re tracking macros religiously, Factor’s portion-controlled meals are more reliable.

Can I feed a family with Factor?

Not practically. Factor only does single servings. To feed a family of 4, you’d need to order 4 individual meals per dinner. At $11.49-$13.99/meal, that’s $45.96-$55.96 per dinner before shipping. Home Chef’s 4-serving meals run $19.96-$47.96 depending on ingredients, making it half the cost or less for the same number of people. Factor is designed for individuals, not families.

Which service has better customer service?

Both are solid. I had to contact Home Chef once (bad zucchini) and got an immediate refund, no questions asked. I didn’t have issues with Factor that required contacting support, but their online reviews show similar responsiveness. Both let you skip weeks, pause, or cancel easily through their websites. no phone calls required. Neither service makes you jump through hoops to cancel, which is a green flag.