Last reviewed June 2026.
How to Cancel Nutrisystem
Nutrisystem is a structured weight-loss program sold on Auto-Delivery, where shelf-stable shipments arrive every four weeks at a discount. The catch most people miss is the discount clawback: cancel too early and you can owe back the introductory savings, so the timing here matters more than with most services.
Quick answer: call 1-800-585-5483 (option 1, then option 4) to cancel Auto-Delivery. Do it before 6 PM ET the day before your order is fulfilled, and write down the cancellation number you are given.
| Service type | Shelf-stable weight-loss program (Auto-Delivery) |
| Cancel method | Phone: 1-800-585-5483 (option 1, then 4) |
| Cutoff | 6 PM ET the day before fulfillment |
| Early-cancel fee | $125 discount clawback if you cancel after day 7 but before paying for shipment 2 |
| Fee-free window | Cancel within the first 7 days |
| Confirmation | Record the cancellation number |
Step by step
- Call 1-800-585-5483 and choose option 1, then option 4.
- Tell the representative you want to cancel Auto-Delivery.
- Ask whether the $125 discount adjustment applies to your timing.
- Write down the cancellation number as proof in case of later billing.
Pause instead of cancel
If you mainly need a break, ask about delaying or customizing your next Auto-Delivery order instead of cancelling, which can sidestep the discount clawback while you pause.
Watch out for
- The $125 charge applies if you cancel after the first 7 days but before paying for your second shipment; cancel within 7 days to avoid it.
- Cancellation is phone-based, so call during business hours and keep the cancellation number.
- Miss the 6 PM ET day-before cutoff and the next order cannot be changed.
Frequently asked questions
Does Nutrisystem have a cancellation fee?
Only the $125 introductory-discount clawback if you cancel after day 7 but before your second shipment. Cancel within 7 days and there is no fee.
Can I cancel Nutrisystem online?
Auto-Delivery cancellations are handled by phone at 1-800-585-5483 (option 1, then 4).
What is the cutoff to stop my next order?
6 PM ET the day before your order is fulfilled at the warehouse.
Looking at alternatives? See Nutrisystem alternatives and our best meal delivery for weight loss guide.
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