How to Cancel Paleo On The Go Before the Cutoff (2026 Guide)

Last reviewed June 2026.

How to Cancel Paleo On The Go

Paleo On The Go (POTG) is a frozen, fully-prepared service focused on strict paleo and AIP (autoimmune protocol) meals, a niche it serves better than almost anyone. The one thing that sets its cancellation apart is a real upfront commitment: subscriptions require a two-month minimum before you can leave.

Quick answer: after your first two shipments, log in and use Manage Subscriptions in your account to pause, change, or cancel. Any change must be made at least 24 hours before your order recurs.

Service type	Frozen paleo / AIP prepared meals
Cancel method	Account → Manage Subscriptions
Minimum commitment	2 months (2 shipments)
Cutoff	At least 24 hours before the order recurs
After the initial period	Skip, pause, or cancel anytime
Text alerts	Reply STOP to opt out of texts

Step by step

1. Confirm you have received your first two shipments (the minimum commitment).
2. Log in and open Manage Subscriptions in your account.
3. Choose pause, change, or cancel, at least 24 hours before the next recurring order.
4. Confirm the change saved so the next order does not process.

Pause instead of cancel

Since many POTG customers follow AIP in phases, pausing after the initial period keeps your account and AIP-safe preferences for when you cycle back, no need to re-commit.

Watch out for

• You cannot cancel during the first two months, that minimum is built into the subscription.
• Changes must land at least 24 hours before the order recurs, or the next box ships.
• Replying STOP to texts only opts out of messages; it does not cancel the subscription.

Frequently asked questions

Is there a minimum commitment with Paleo On The Go?

Yes, two months. After your first two shipments you can pause or cancel anytime.

What is the cancellation cutoff?

At least 24 hours before your subscription order recurs.

Does replying STOP cancel my subscription?

No, that only stops text messages. Cancel in Manage Subscriptions.

Comparing paleo options? See our best paleo meal delivery guide.

What Happens After You Cancel

Once you confirm cancellation, your subscription ends at the close of the current billing cycle. Any orders that have already been processed or are in transit will still arrive, cancellation applies to future orders only. You will not be charged again after the cancellation confirmation, assuming you completed it before the billing cutoff.

Keep the confirmation email as proof of cancellation. If you see an unexpected charge after cancelling, contact the company's support team and reference your confirmation number. Most services resolve these quickly.

Should You Cancel or Just Pause?

Before you cancel completely, consider whether a temporary skip or pause would solve the problem. Most meal delivery services let you skip individual weeks or pause for 4 to 8 weeks from your account settings. Pausing keeps your account active and your preferences saved, you just restart when you are ready, without going through the sign-up process again.

The right answer depends on your situation:

• Going on vacation or traveling: Skip the weeks you will be away.
• Temporarily tight budget: Skip a few weeks or pause until your finances stabilize.
• Unhappy with the service: Cancel and switch. A pause will not fix a quality issue.
• Overwhelmed with food and wasting meals: Reduce your plan size rather than cancelling if possible.

What to Try Instead

If you are done with this service and looking for something better, here are the top alternatives our team has tested:

• CookUnity, 80+ chef-crafted fully prepared meals per week. No cooking, no prep, no dishes. Starting at $10.99/meal. Ships nationwide. This is the top upgrade recommendation for anyone leaving a meal delivery service, the food quality is noticeably better than almost every competitor.
• Factor, Fully prepared meals with strong high-protein and macro-tracking options. Starts at $10.99/meal. Good for fitness-focused eaters.
• Green Chef, USDA Organic meal kits with structured diet plans. Premium quality at $11-13/serving.
• HelloFresh, The largest meal kit service with the most recipe variety. $8-11/serving.
• Home Chef, Flexible meal kits and oven-ready trays. Good for families. $9-11/serving.

See our full best meal delivery services 2026 ranking to compare all options side by side.