I get it. You signed up for Dinnerly because it was cheap. $3.99/meal sounded like a miracle when you’re staring at $28 DoorDash receipts. But now the boxes are piling up, or the recipes feel repetitive, or maybe you just need a break from cooking entirely. No judgment.
Canceling Dinnerly takes about 90 seconds if you know where to click. But there’s a pause option that might actually make more sense, and a few things you should know about timing before you hit that cancel button. Let’s walk through it.
How to Cancel Dinnerly Step by Step
This is current as of 2026. Dinnerly’s interface hasn’t changed much, but the menu names are slightly different than they were two years ago.
- Log into your Dinnerly account at dinnerly.com. Click the little profile icon in the top right corner.
- Go to Settings. It’s in the dropdown menu under your name. Not “My Account”. that’s different. You want Settings.
- Scroll down to “Manage subscription” on the right side of the page. There’s a blue button that says “Manage subscription.” Click it.
- Click “Stop Subscription” at the bottom of the page. Then click “Continue” when it asks if you’re sure.
- Select “Cancel account” from the options (not “Skip a week” or “Pause”). Click “Proceed.”
- Fill out the exit survey. It’s required. Pick whatever reason makes sense. Takes 15 seconds.
- You’ll see an on-screen confirmation and get an email within a few minutes confirming the cancellation.
Important: If this is your first order and it hasn’t shipped yet, you have to contact customer service directly to cancel. The self-service option doesn’t work for order #1. Call them at 1-888-476-2433 or use the chat feature in your account.
Also. and this matters. you need to cancel before the cutoff date for your next box. That’s typically 5-7 days before your scheduled delivery. If you’ve already passed the cutoff, your next box will still ship and you’ll be charged for it. Check your delivery schedule in Settings to see when the cutoff is.
Can You Pause Dinnerly Instead?
Yes. And honestly, this might be the better move if you’re just overwhelmed or going on vacation.
Dinnerly lets you pause for up to 12 weeks. That’s three months of not getting boxes, not getting charged, and not having to decide if you actually want to cancel forever.
To pause: go to Settings → Manage subscription → “Pause my subscription.” Pick how many weeks you want to skip (you can choose specific weeks up to 12 weeks out). Your account stays active, your meal preferences stay saved, and you can unpause anytime by clicking “Resume deliveries.”
You can also skip individual weeks without pausing entirely. Just go to your upcoming deliveries and click “Skip this week” on any box you don’t want. You can skip up to 4 weeks in advance.
The math: if you’re paying $4.69/meal on the 4-person, 6-meal plan ($112.56/week after shipping), pausing for a month saves you $450. That’s real money. Cancel only if you know you’re done with meal kits entirely.
Will You Lose Anything by Canceling Dinnerly?
Not much, but a few things:
Your intro discount is gone forever. If you signed up with that $140 off over 5 boxes promo (33% off first box, 43% off second, etc.), you can’t get it again. Dinnerly tracks this by email address and credit card. If you cancel and rejoin, you’re paying full price.
Any unused account credits disappear. If customer service gave you a $10 credit for a missing ingredient or late delivery, that credit expires when you cancel. Use it before you cancel or lose it.
Your meal preferences and favorites list reset. Not a huge deal, but if you spent time marking recipes as favorites or setting dietary preferences, you’ll have to redo that if you rejoin.
You lose access to your order history. Once you cancel, you can’t log in to see past recipes or reorder meals you liked. Screenshot anything you want to remember.
What you DON’T lose: the ability to rejoin. Dinnerly doesn’t blacklist you. You can reactivate anytime by going back to dinnerly.com and signing up again (just without the new customer discount).
Dinnerly Cancellation Policy in 2026
No cancellation fees. No penalties. No “you must stay subscribed for 4 weeks” clause. Dinnerly is month-to-month (technically week-to-week), and you can cancel whenever you want.
Refund policy: If you cancel before the cutoff and your next box hasn’t been charged yet, you won’t be charged. If you cancel after the cutoff and the box is already in transit, you’re paying for that box. no refunds. This is standard across every meal kit service.
How long until it takes effect: Immediately. Once you cancel, no more boxes ship. Your account stays active until your last scheduled delivery arrives, then it closes.
Reactivation: You can reactivate anytime by clicking “Reactivate Subscription” in your account settings (if you haven’t fully deleted your account) or by signing up again on their website. You’ll pay full price. no new customer discounts.
One thing to watch: Dinnerly’s shipping costs have gone up. It’s now $11.99/box in some regions (used to be $8.99). If you rejoin, that’s the rate you’ll pay. Factor that into your math if you’re thinking about coming back later.
3 Alternatives Worth Trying Before You Cancel Dinnerly
If you’re canceling because Dinnerly feels too basic or the recipes are boring, here are three services that might work better. All of them cost more than Dinnerly, but they solve different problems.
1. Factor. If You’re Done Cooking Entirely
Factor is ready-to-eat. Two minutes in the microwave. No chopping, no pans, no dishes.
Cost: $11.49-$13.49/meal depending on plan size. More expensive than Dinnerly, but you’re paying for zero cook time. If you’re canceling Dinnerly because you don’t actually want to cook (even simple recipes), this is the move.
They have 35+ meals per week, dietitian-designed, and they deliver to most of the same areas Dinnerly does. First-time customers get 50% off their first box plus free wellness shots. basically testing it for free.
2. EveryPlate. If Dinnerly’s Recipes Feel Too Repetitive
EveryPlate is also budget-friendly ($7.99/meal), but the menu feels less repetitive than Dinnerly. They have 20+ recipes per week with more international flavors. Korean BBQ pork, Cuban-style chicken, Italian sausage rigatoni.
Owned by HelloFresh, so the recipe quality is solid. Cook times are 25-40 minutes (similar to Dinnerly). The catch: some reviewers say the cook times are inaccurate, so budget an extra 10 minutes if you’re new to cooking.
If you liked Dinnerly’s price but wanted more variety, try EveryPlate. If you’re tired of cooking entirely, skip this one.
3. Home Chef. If You Want More Customization
Home Chef costs more ($11.99/meal), but you get way more control. You can swap proteins, add extra sides, choose oven-ready or 5-minute meals, and filter by 20+ dietary preferences.
They also have a “Customize It” feature where you can upgrade chicken to salmon or steak for $2-5 extra. If Dinnerly felt too rigid (only 2 plan sizes, limited swaps), Home Chef is the opposite.
Backed by Kroger, so coverage is solid. They deliver to 98% of the US. If you’re in a rural area where Dinnerly struggles, Home Chef might reach you.
FAQ
Does Dinnerly charge a cancellation fee?
No. Zero cancellation fees. You can cancel anytime without penalty.
Can I rejoin Dinnerly after canceling?
Yes. You can reactivate your account or sign up again with the same email. But you won’t get the new customer discount again. Dinnerly tracks that by email and payment method. You’ll pay full price ($5.99-$3.99/meal depending on plan size, plus $11.99 shipping).
When does my Dinnerly cancellation take effect?
Immediately, but only for future boxes. If you cancel before the cutoff date (5-7 days before your next delivery), your next box won’t ship. If you cancel after the cutoff, you’re still getting (and paying for) that box. Check your delivery schedule in Settings to see the exact cutoff date.
What happens to my Dinnerly account after I cancel?
It stays active for a few weeks, then gets deactivated. You can reactivate it anytime by logging back in and clicking “Reactivate Subscription.” If you want to fully delete your account (not just cancel), you have to contact customer service and request account deletion.
Can I get a refund if I just received a bad box?
Yes, but only for that specific box. not for canceling your subscription. Contact customer service within 7 days of delivery with photos of the damaged/missing items. They’ll issue a credit to your account (usually $5-15 depending on what was wrong). Use that credit before you cancel, or it disappears.
Will Dinnerly keep charging me after I cancel?
No. Once you cancel, no more charges. The only exception: if you cancel after the cutoff and your next box is already being prepped, you’ll be charged for that one final box. After that, nothing.
Can I cancel Dinnerly over the phone?
Yes. Call 1-888-476-2433. But the online process is faster. takes 90 seconds. Phone support is best if you’re trying to cancel your very first order (which requires customer service approval) or if you’re having trouble with the website.
